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Privacy Statement Bio-health bvba

This is the privacy statement of Bio-health bvba, with registered office at R. Vansteenbruggestraat 46 in 8790 Waregem.

This privacy statement is applicable to all privacy-sensitive information or personal data that you provide to us, for example, via a registration form, contact form or orders that you place.
We attach great importance to the privacy of our customers and therefore exercise the utmost care when treating and protecting personal data. We process data in accordance with the conditions that are stipulated in the General Data Protection Regulations (GDPR). Bio-health bvba is the controller within the meaning of the GDPR regarding the processing of your personal data. This means that we determine which personal data is processed, for which purpose and in which manner. We are responsible for ensuring that the personal data is processed in a proper and careful manner, in accordance with the GDPR. We explain in this privacy statement which data we process and for which purposes they will be used.

Overview personal data:
Below is an overview of the personal data that we process:

  • First name and surname
  • Address details
  • Telephone number
  • E-mail address

Purpose and principles of processing personal data:
If you have not given us explicit permission to process your personal data, or if you have withdrawn this consent, Articles 6 paragraph 1 sub b, sub c and/or sub f of the GDPR could be applicable to the processing of your personal data. The processing of your personal data can, in this case, occur without your consent, provided that it is necessary for the execution of an agreement of which you are a party, or for the legitimate interests of Bio-health bvba. In addition, we could be under legal obligation to process your personal data.

We process your personal data for the following purposes:


  • To finalise your payment.
  • To send our newsletter and/or advertising brochure.
  • To be able to call or e-mail you if it is necessary to execute our services.  
  • To inform you regarding changes to our services and products.
  • To offer you the possibility to create an account.
  • To be able to deliver goods and services to you.     

We will not store your personal data for longer than strictly necessary to achieve the purposes for which your data is collected.

Provision to third parties:
We could share your personal data with third parties if this is compatible with the aforementioned objectives. Provision to third parties could be necessary for the execution of the agreement that we conclude with you; it could be necessary for taking care of a legitimate interest of ours; or it could be necessary to comply with an eventual legal obligation applicable to us. We conclude a processor agreement with companies that are commissioned by us to process your data in order to ensure the same level of security and confidentiality of your data. We continue to remain responsible for these processing operations. Apart from the foregoing situation, we will only provide your personal data to third parties with your explicit consent.

Commercial purposes:
We could use your personal data for commercial purposes; for example, to provide you with further information about our services or relevant products or services from carefully selected organisations. In this case, you will only be informed via your e-mail address that is registered with us. If you do not wish to receive information about relevant products or services, you can simply indicate this by clicking “unsubscribe” in the received e-mail.
Your personal data will also be used by us for market research and the optimisation of our services. Your personal data will be anonymised in this context and therefore no longer traceable to you.
Your data will not be sold or shared with third parties for commercial purposes, unless you give your explicit permission in this regard.

A cookie is a small text file that is stored on your computer, tablet or smartphone when you visit this website for the first time. You can opt out of these cookies by setting your internet browser in such a way that it does not store cookies anymore. In addition, you can delete all information previously saved via the settings of your browser:
We make use of the following cookies:

  • Functional cookies: these are cookies that are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preference settings. We can also optimise our website with them. These are analytical cookies that do not infringe on your privacy for which we do not require prior permission from you.
  • Google Analytics: cookies are placed on this website from the American company Google, as part of the “Analytics” service. Bio-health bvba makes use of this service to get reports on how the website is used and to measure its quality and effectiveness. We make use of Google Analytics in the manner prescribed by the Data Protection Authority in order to be able to fall under the exception in the Cookie Legislation, whereby we do not need prior permission from you to use Google Analytics. 

Inspect, correct or delete:

You have the right to inspect, correct or delete your personal data. In addition, you also have the right to withdraw your consent to the data processing, or to object to the processing of your personal data. You have the right to data portability if we have digital personal data that we process with your permission, or process in order to execute an agreement that we have concluded with you. This means that you can submit a request to us to send your digital personal data that we retain in a readable computer file to you or another organisation stipulated by you.
You can submit a request for inspection, correction, deletion and data transfer of your personal data, or a request for cancellation of your consent, or an objection to the processing of your personal data to info@bio-health.be.
In order to determine that the request for inspection was made by you, we will request that you send a copy of your identity card with your request as proof. Black out your passport photo, the MRZ (machine readable zone, the strip with the numbers at the bottom of the ID card), your ID number and Social Security Number (BSN) on this copy. This is to protect your privacy. We will respond to your request as soon as possible, but at least within four weeks.

We would also like to point out that you have the possibility to file a complaint at the national supervisory authority, the Data Protection Authority..

We take the protection of your details seriously and always take appropriate measures to prevent the misuse, loss, unauthorised access, unwanted disclosure and unauthorised amendments thereof. If you have the impression that your details are not properly secured, or that there are indications of misuse, please contact info@bio-health.be